Who are the typical customers for your services?
Who are the typical clients for your services?
Our clients come from all industries and professions. Some examples are:
Established companies who wish to improve skills, performance and team engagement through tailored programs.
Smaller Companies that are scaling their operations and can benefit from more formalised processes.
Social services, non-profits or associations who request engagements on specific topics.
New company owners who can round out their skill set with the techniques we offer; or who wish to complement their small team with external resources.
Individual leaders who would like to perfect their communication and management techniques through practical workshops with other professionals like themselves.
Our clients all share a desire to improve the world and a motivation to become great leaders for the future.
How do you tailor your services to your customer’s needs?
We speak at length with our clients to determine three things:
Their main goals – what are their performance metrics and short- to mid-term goals.
Their primary needs in terms of content. Which educational format is best for their needs, coaching, consulting/project work or trainings, and for which topics.
Their budget and available resources.
Then we tailor the program that is best suited for them according to the above criteria.
Many times, especially with small companies or limited resources, this involves setting priorities. Every stage of your business will demand a different focus. And depending on your type of business, your product and customer, or your HR needs, we will select to postpone some activities and focus on others.
How are your services targeted for leaders of the future?
We offer support and guidance to individuals and teams who want to improve the world through sustainability, gender equality, diversity or well being initiatives. Our clients are primarily…
Companies initiating specific programs in these areas, such as improving their workplace in terms of well-being, or improving their supply chain for a better environmental impact.
Companies that want to learn how to promote more women to senior roles or provide more transparent information to their customers.
Small start-ups that offer products or services which will have a positive impact on the environment or promote diversity and inclusion.
Individuals who want to be better leaders, favouring a holistic approach to management that includes the well-being and development of their teams.
We prioritise work with clients who are moving the needle. Their primary mission is to improve normal business for a better tomorrow.
How do you choose the topics of your workshops?
Most workshop themes focus on key communication skills that have become essential in business. These represent the topics that are most searched on google and read about on Linked In, appear often in HBR articles and Ted Talks. They are also the most important skills for the gig economy, in which a straight career path is unusual, and every manager will have to regularly present his or her ideas and communicate on projects.
A common need of all leaders is an ability to sell themselves and an idea. Communicating the benefits of their businesses, their team’s accomplishments, success stories and a vision for the future are prerequisites to success. Communicating clarity in action plans is essential to realising them.